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ISO 9001 –  Quality Management System

Every organization would like to improve the way it operates, whether that means improving process performance, increasing market share, driving down costs, managing risks more effectively or improving overall customer satisfaction.  A quality management system gives you the framework you need to monitor and improve process performance in any area you choose.

It helps all kinds of organizations to succeed through meeting customer requirements, improving consistency within operations, improving customer satisfaction, creating a professional culture, improving employee motivation and achieving international quality recognition.

ISO 9000 Series of standards

ISO 9001:2015 is the international standard that sets out the requirements for a quality management system.  It can help bring out the best in companies by ensuring a complete understanding of customers needs and expectations including regulatory requirements along with efficient and effectives processes for delivering products and services to customers.

The Benefits of ISO 9001

→ Marketing advantage over your competition. Shows your commitment to quality and overall customer satisfaction

→ Helps identify an organizations overall context and interested parties’ requirements so associated risks and opportunities can be identified and managed effectively.

→ Controls and improves business processes allowing you to manage your organization more efficiently through a process approach resulting in a better understanding of your business and elimination of inefficiencies and waste

→ Improves employee communications and morale leading to an increase in job satisfaction

→ Enables organizations to create a continual improvement culture resulting in measurable improvements to business processes, products and service delivery thereby increasing value to customers and stakeholders

Who is it relevant to?

ISO 9001 is suitable for any organization looking to improve the way it is operated and managed, regardless of size or sector.  However, the best returns on investment come from those companies that are prepared to implement it throughout their organization rather than at particular site, department or division.


In addition, ISO 9001 shares the same structure with other management systems standards making it easier for organizations to implement and maintain an integrated management system that meets the requirements of two or more management system standards such as ISO 14001, ISO 45001, etc.   So, as a result, choosing an integrated management system can offer excellent value for the money by reducing duplication, maintenance costs and creating consistency within the organization allowing for a clearer view of functional needs and performance

Why choose us?

With a proven track record in assisting many companies attain ISO 9001 Certification, we understand how to fully exploit the benefits of your quality management system to ensure you unlock the true potential in your organization.  In addition, our professional consultants hold certification as Lead Auditor in ISO 9001 and work with leading global certification bodies conducting ISO 9001 audits on many companies from various industries.

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