ISO 9001 – Quality Management

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Every organization would like to improve the way it operates, whether that means increasing market share, driving down costs, managing risk more effectively or improving customer satisfaction. A quality management system gives you the framework you need to monitor and improve performance in any area you choose.

ISO 9001 is by far the world’s most established quality framework, currently being used by over 750,000 organizations in 161 countries, and sets the standard not only for quality management systems, but management systems in general.

It helps all kinds of organizations to succeed through improved customer satisfaction, staff motivation and continual improvement.

ISO 9000 Series of standards

ISO 9001 is one of a series of quality management system standards. It can help bring out the best in your organization by enabling you to understand your processes for delivering your products/services to your customers.

The Benefits of ISO 9001

  • Marketing advantage over your competitor. Shows your commitment to quality and customer satisfaction
  • Improves internal processes making them more efficient and resulting in reduced operational costs
  • Improved employee communications and morale leading to an increase in job satisfaction
  • Enables companies to quickly identify and correct problems associated with suppliers, processes and personnel.

Who is it relevant to?

ISO 9001 is suitable for any organization looking to improve the way it is operated and managed, regardless of size or sector. However, the best returns on investment come from those companies that are prepared to implement it throughout their organization rather than at particular sites, departments or divisions.

In addition, ISO 9001 is designed to be compatible with other management systems standards and specifications. They all share many principles so choosing an integrated management system can offer excellent value for money.

Why choose us?

With a proven track record in assisting over 100 companies attain ISO 9001 registration, we understand how to fully exploit the benefits of your quality management system to ensure you unlock the true potential in your organization.